Shipping Info

Shipping Time and Fees

After the order has been placed, our courier partners need approximately 3-4 days to process your order. You will receive a notification once your order has been shipped.
In most cases, your package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by transportation delays, invalid PIN code, weather conditions and other factors. Please refer to the tracking information for the most accurate delivery date.
KashWork charges standard shipping fees based on the items in your order and your location and some time. Please review your order summary for specific delivery charges on each product.

What is the expected delivery time?

Sellers typically source and ship items within the timeframe specified on the product details page. Business days do not include public holidays and Sundays.
The estimated delivery time depends on several factors:

• The store owner providing the product.
• The seller's stock availability.
• The shipping destination and the seller's location.

Do items sold by sellers on KashWork have any hidden costs?

There are NO hidden charges when you make a purchase on KashWork. The prices shown are final. Delivery charges are based on the seller's shipping policy.

What causes variations in delivery times between sellers?

You might see different delivery estimates depending on the seller offering the product you're interested in. Delivery times depend on factors such as product availability, the seller's location, your shipping address, and the courier partner's delivery speed in your area.
Enter your default PIN code on the product page to get precise delivery estimates directly on the page.

Why isn't the Cash on Delivery (COD) option available in my area?

COD availability depends on whether our courier partner can accept cash payments in your area at the time of delivery.

Why can't the seller deliver to my location?

Enter your PIN code on the product page to check if the item can be delivered to your area.

How can I schedule a pick-up for an item exchange?

Initiate Exchange: Within the order details, look for an option to initiate an exchange. This option is usually located next to the product you want to exchange. Click on the exchange option to start the process.

Choose Exchange Reason: You'll be prompted to select a reason for the exchange. Choose the most appropriate reason from the provided options. After selecting the reason, Choose the Pickup Address and Click on Final Submit Request. After this process, wait for Seller respond.

How the seller may respond to your request: The seller has 3 business days to get back to you. How they can respond depends on the reason for your exchange:

The scheduled pickup date for your order will appear after receiving approval from the seller.

Pack the Product: Prepare the product for exchange by packing it securely in its original packaging, along with any accessories, manuals, or other items that came with it.

Handover to Courier: On the scheduled pickup date, hand over the packed product to the courier person who comes to your doorstep for pickup. Make sure to provide any necessary documents or labels.

Receive Replacement: If the product meets the exchange criteria, KashWork will proceed with processing the replacement or exchange.

You'll receive the replacement product within the specified timeframe, depending on your location and the availability of the product.

I received a delivery confirmation SMS, but my order hasn't arrived.

If you received a delivery confirmation SMS but did not get the product, report the issue within 7 days so the seller can investigate.

What do the product statuses such as "In Stock," "Out of Stock," and "Temporarily Unavailable" indicate?

'In Stock': For "In Stock" items, sellers will provide the delivery time based on your PIN code, typically 2-3 business days in areas with standard courier service.

'Out of Stock': Currently, the item is not available for sale.

'Temporarily Unavailable': The product is currently out of stock and is not available for purchase. The product could be in stock soon.

Does KashWork offer international shipping?

Currently, KashWork does not offer international delivery. You can shop on our site from anywhere globally using credit/debit cards issued in India and other countries. However, please ensure the delivery address is within India.