Shipping Info
Shipping Info
3-4 days for processing
| Shipping Method | Shipping Time | Costs |
|---|---|---|
| STANDARD SHIPPING | Our Courrier partners need approx. 3-4 Days to process your order | STANDARD COST |
Exchange
- Conditions for Exchange
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We allow exchanges for products under the following conditions:
- The product received is damaged or defective.
- The product received is incorrect (e.g., wrong size, color, or model).
- To be eligible for an exchange, the product must be unused, in the same condition that you received it, and in its original packaging. Certain items, such as customized products, perishable goods, and items marked as non-exchangeable, are not eligible for exchange.
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We allow exchanges for products under the following conditions:
- Exchange Process
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To initiate an exchange:
- Log in to your KashWork account.
- Go to "My Orders."
- Select the order containing the product you wish to exchange.
- Click on the "Exchange" button and follow the prompts to specify the reason for the exchange.
- You will be asked to choose the pickup address for the exchange. After submitting the exchange request, wait for the seller to respond. The seller has 3 business days to approve or reject your request.
- If the exchange request is approved, you will receive a pickup date for the product. Pack the product securely in its original packaging, including any accessories, manuals, or other items that came with it.
- On the scheduled pickup date, hand the packed product to the courier. Exchange shipping is free, and you should use the provided exchange label.
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To initiate an exchange:
- Receiving the Replacement Product
- Once the product is received and inspected by the seller, a replacement product will be sent to you. You will receive the replacement within the specified timeframe, depending on your location and product availability.
Safe and Secure Shopping
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- Security Certification
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- Order tracking
Real-time logitics updates system.
- Package safety
Full refund or resend shipment of your damaged or lost package.
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KashWork respects the privacy of users and visitors on our site, and we are committed to protecting it through maintaining industry-standard physical, technical, and administrative measures designed to guard your personal data from unauthorized processing, use or disclosure. Read More